Integrating Event/Incident and Problem Management
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Change, Change, Change. What needs to change as IT organizations move towards sophisticated virtualized infrastructure? Event/Incident and Problem Management integration of course!
We have been conducting polls of our customers and of IT professionals at technology trade shows for the past two years and the results are in: Pulling together all of the management pieces and [...]
Advances In Computer Technology In The Last 20 Years
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A computer is a machine that manipulates data according to a list of instructions. The first devices that resemble modern computers date to the mid-20th century (around 1940 - 1945), although the computer concept and various machines similar to computers existed earlier.
Early electronic computers were the size of a large room, consuming as much [...]
Staying Private With Online Web Proxies
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Today, there are many threats present on the Internet that could damage your computer system and could steal and abuse your personal information. With ever more viruses, Trojans, and various other threats appearing, the Internet it is becoming a very volatile and unpredictable. Simple antivirus products may not be enough to maximise your protection. It [...]
Handle Fragmentation to Mitigate Performance and Reliability Risks
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Astute risk management defines success in the insurance industry. Premiums charged to the company’s customers reflect that relation of risk to profit, while the riskiest ventures are avoided entirely. Translating risk to the IT world would likely bring security software solutions to mind. Endpoints, NAC, messaging, etc, all come with inherent risks. Not managing those [...]
How to Increase Your School’s IT Budget
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The life of IT staff in the Education sector is so often focused on squeezing every last drop of life out of every hardware and software project. You need to run lean and mean, and simply can’t afford indulgences or risky ventures. However, the challenges you face are no different than the corporations you pass [...]
Q&A with Doug McClure asks if BSM Lite is the Answer
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Doug McClure, Senior Managing Consultant for Business Service Management (BSM) and IT Service Management (ITSM) for the IBM Software Services for Tivoli (ISST) team at IBM Tivoli (part of Software Group (SWG)) answers questions on Business Service Management (BSM)”lite.” He currently leads the Virtual BSM Practice within IBM Software Services for Tivoli.
Question: What is “BSM [...]
Q&A with Doug McClure: What Makes Business Service Management Successful?
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Our initial Q&A with Doug McClure, who took some time to answer some strategic questions on Business Service Management (BSM) Lite. Doug shares his thoughts on BSM and Configuration Management Database(CMDB) strategies for companies and how his stint in the U.S. Navy helped shape his future passion for BSM.
Question: Can you share any of the [...]
Can You Believe It? With the Financial Markets in Turmoil, the Hosting Industry Continues to Thrive!
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I am participating in the 4th annual Hosting Transformation Summit in sunny Las Vegas today and have just listened to some heartwarming news from Dan Golding the head of Tier1 Research. Dan kicked off the morning with his Keynote “Managed Hosting and Colocation in 2009 and beyond.”
Dan described the Managed Hosting and colocation sector [...]
What Is Anonymous Surfing
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Anonymous surfing is simply the ability to browse the World Wide Web but having your identity hidden from the outside world. From the outside world I am referring to the websites you visit. You identify can be hidden successfully by using an anonymous browser based proxy. These are just sites on the Internet that you [...]
Keep Protecting Your Privacy Online
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This article is aimed at people that wish to keep their Internet activities as private as possible. With all sorts of viruses and spyware, keeping your Internet activities private is no longer just desirable, but a necessity. So how is are your details in danger in the first place? Well, first of all, every time [...]